Mac & PC Support


Call us now to discuss your needs: # 408-475-3282 or e-mail support@offthegridit.com

When you call us there is no one else to pass the buck too, because the buck stops here. If you are running a business or need to outsource a technical project, we offer solutions.

We deal with your vendors and negotiate a solution to your problems we take it serious, we get the job done, and we don’t try to pass the problem to someone else.

Apple Certified Technical CoordinatorWe can troubleshoot computer related problems from a people perspective, a software, or hardware perspective.  We support Apple, Microsoft, Intuit, Cisco, Adobe, Open Source, and many more software vendors.

  •  Apple Mac Support and Systems Integration is one of our specialties

  • We advise people and businesses on iCloud settings and use everyday

  • We have supported every Apple computer running on OSX

  • We were a member of the Apple Consultant’s Network

  • We integrate Windows PC environments with Apple Macs

  • We offer White Glove Mac Support 😊

 

Office 365 and Google Apps for Business is widely adopted now.  We help in areas such as Microsoft Outlook for Windows and Mac – How to deal with Archiving, settings, migrations Microsoft Outlook for Windows – how to deal with .pst, .ost, Exchange Server Migrations Skype for Business Web and Desktop and Gotomeeting.

We have many years of experience going back to the first versions of Windows and MS Office.  If you need help moving over legacy data from older versions you have come to the right place.

Microsoft Certified Systems Engineer

While we maintain our software support skills we also have experience and expertise in working on bare metal hardware and electronics.  We have installed networks from the CAT5/CAT6 cable on up to racking and stacking servers from Dell, HP, Supermicro, Lenovo, Acer and more.

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Our specialty is integration.  We find many small and mid sized businesses that would prefer to outsource their IT to consultants like us so that they can focus on their core business.  We understand business and how budgets can affect the choices we make.  We can discuss your needs and IT budget in plain simple terms so that you can make better informed decisions.

Professional Network Design

 

 

In addition to our IT Support we can help to design your network from the ground up.  From specifying Cloud instances or ordering some new servers, to designing a campus Wifi network to support VLANs in a Lab.  We can support your infrastructure from the ground up.

 

 

Our services also include, but are not limited to:

  • IT Consulting
  • Microsoft Windows Server
  • Linux Server
  • Apple OSX Server
  • Hardware repairs
  • Data Recovery
  • Desktop Support
Structured Cabling

Structured Cabling

  • E-Mail Support
  • Outlook, Entourage, Thunderbird, Exchange
  • POP, IMAP, SMTP
  • Office 365, iCloud, Google Apps for Business
  • E-Mail Server Support
  • GoDaddy, Register.com, Bluehost, Web.com, CPanel
  • Virus & Spyware/Malware detection & prevention 
  • Video Surveillance on Apple Mac & Windows PCs
  • CAT5, CAT6 Network Cable & Wiring
  • Network Installations
  • Apple OSX & Microsoft Windows Integration
  • SMB Cloud Architecture
  • Security Audits
  • Firewall Management
  • Cloud Portfolio Management
  • Amazon AWS EC2 Instance Management
  • Amazon S3 & Glacier Data Archiving
  • We can assist with warranty repairs or items out of warranty

Ubuntu Linux
Linux System Administration

  • We have been installing and supporting Linux servers since 1996.
  • We work on Servers & Beowulf Linux Clusters
  • We work on HPC (High Performance Computing) Linux Workstations
  • Samba File Sharing & Active Directory
  • Open Source software on Linux systems

Storage Solutions
– Server based file storage
– NAS for Backup, File Sharing, Virtualization
– RAID Systems and redundant hardware strategies
– Microsoft DFS
– Open Source solutions
– Cloud based access


Application Support

  • Intuit Quickbooks Pro
  • Intuit Quickbooks Point of Sale
  • Adobe Creative Suite
  • Microsoft Onedrive
  • Atlassian Confluence
  • Salesforce
  • Mavenlink
  • Final Cut X
  • Owncloud
  • Plex
  • Microsoft Word, Excel, Powerpoint, Outlook, Visio

Remote Support
Our On-Site solutions are complemented by our Remote Support hosted on the Cloud.  We use Amazon AWS, Microsoft Azure, and Google GCE to host our secure redundant network.  When you need remote monitoring or a quick support session that cannot wait for an on-site visit use our private dedicated Remote Support server.

  • Safe
  • Secure
  • Encrypted

Remote IT Support

Remote IT Support

 

Our Remote Support is Mac, Windows, and Linux compatible.

You can use our remote support server on a one time basis or install it for dedicated remote support.


Call us now to discuss your needs: # 408-475-3282  or e-mail support@offthegridit.com